Eyes on the Prize: Managing Your Sales Team’s Mindshare
Like all consumers, today’s industrial customers are less brand-loyal. They want the best, fastest, most cost-effective solutions regardless of brand. And most of the time they’re willing to buy from the lowest bidder, whether that’s the manufacturer, a distributor or a third party. As a result, the manufacturer-distributor relationship is in flux. Not surprisingly, as customer loyalty wanes and distributors race to carry as many brands as possible, distributors are also less loyal to their manufacturing partners. From a sales perspective, this means you have to work harder to ensure your [...]