https://youtu.be/ur1wDJH7I9Y 9 out of 10 manufacturers want access to more point-of-sale data. But who needs POS when you've got market intelligence? Watch James Dorn and distribution veteran John Gunderson explain. Thoughts? Questions? As always, feel free to reach out to talk in greater depth about these and other issues impacting your business.
James Dorn joins Tom Gale on The MDM Podcast to discuss ‘shoring’ opportunities and strategic implications for distributors. We’re moving from digital defining seamless service to a broader supply-chain transformation that mitigates risk for customers by creating better transparency and deeper engagement. Listen to the full episode now: James Dorn is a regular guest on The MDM Podcast. Listen on your favorite podcast platform. Thoughts? Questions? As always, feel free to reach out to talk in greater depth about these and other issues impacting your business. Podcast Transcript: [...]
https://youtu.be/BXsCgKoF4NE A perfect storm of negative market factors is brewing. Watch distribution veteran John Gunderson and James Dorn discuss the inventory management metrics that distributors and manufacturers should be watching closely. Video Transcript: John Gunderson: Today you've got inflation, you've got product availability issues, and you've got a potential slowdown coming all at the same time. In my distribution career, we've never had all three things going on at the same time. James Dorn: Our analysts are focusing on a lot of the factors in the market right now with inflation, [...]
https://youtu.be/ooDf-362cAU Is your company betting on random anecdotal feedback to make big decisions? When done right, voice of audience research provides the solid foundation needed to make better strategic decisions and gain a competitive advantage. Video Transcript: James Dorn: I got to say, distributors are tired of hearing about all the threats that are facing their business. You know, the folks I talk to, John, they are just saying, "Listen, I understand all the things that are threatening our business, what I don't understand as clearly is how do I start [...]
In today's fast-paced and ever-changing business environment, distributors and manufacturers must understand their customers and their needs to create a defensible market position. To protect your market share and customer base, it is critical for your business to create a system that encourages customers to repeatedly return to your product or services. https://youtu.be/-XoRSNbcJwE Keeping your customers from going to your competitors requires that you build a strong moat around them – a defensible position from which you can defend what you have already built. How do you boost customer loyalty? What [...]
