https://youtu.be/C-TLtHQjsPw An exceptional digital buyer experience takes more than just the right software. Watch James Dorn, Jason Capshaw and John Gunderson discuss the intersection of people, processes and technology in a successful e-commerce strategy. Thoughts? Questions? As always, feel free to reach out to talk in greater depth about these and other issues impacting your business.
Dorn Group’s James Dorn and Tom Gale recap some of the key themes from MDM’s recent Distribution M&A Summit and outline the most pertinent areas of improvement for EBITDA margin, growth and value. Listen to this episode of The MDM Podcast now: James Dorn is a regular guest on The MDM Podcast. Listen on your favorite podcast platform. Thoughts? Questions? As always, feel free to reach out to talk in greater depth about these and other issues impacting your business. Podcast Transcript: Tom Gale: Welcome to this week's [...]
https://www.youtube.com/watch?v=4CFpDQiYJtQ The B2B e-commerce customer experience should be at least as easy as contacting an account manager. Watch James Dorn, Jason Capshaw and John Gunderson share what prevents many distributors from realizing the potential value of an investment in tech. Thoughts? Questions? As always, feel free to reach out to talk in greater depth about these and other issues impacting your business.
https://youtu.be/tvDw3i7Lbxw After double-digit growth years for distributors, consensus forecasts indicate a slowdown in 2023. This presentation will help better prepare your team for what's ahead and what your end customers value. We also explore the latest industry trends and present our annual survey results. Thoughts? Questions? As always, feel free to reach out to talk in greater depth about these and other issues impacting your business.
https://youtu.be/UKZhEHJEIHM If you think hiring another salesperson is the only way to grow, watch James Dorn, Jim Perdue and John Gunderson discuss a modern approach to account selling that minimizes low-value tasks and maximizes high-value customers. Thoughts? Questions? As always, feel free to reach out to talk in greater depth about these and other issues impacting your business.
